Author Archives: jjordonbrown

2G Sunset

The FCC has granted a sunset to communications companies for the second generation of cellular communications, or 2G.

Beginning in 2012 and extending through 2017, communication companies will no longer be required to support or maintain 2G communications.  All communications MUST be converted to 3G or 4G/LTE by the sunset date.  What does that mean to you?

If your alarm system communicates to our central station via cellular service, it may stop working without any notification.  The only way to ensure that your system is communicating to the central station is to test your system.  We encourage all of our customers to test their system on a weekly basis.  We would also recommend having a consultant discuss options with you to verify that your system will continue communicating past the sunset date.  Options include network communication, 4G/LTE cellular communicators, and two-way radio communicators (depending on your location).

Please call (800) 542-7866 to schedule an appointment with a consultant.

Apps

Would you like to arm and disarm your system from you smart phone, tablet, or computer?  Guard Tronic has an app for that.

Would you like to control your lighting and locks remotely?  Would you like to be able to view cameras inside and outside your facility via your smart phone?  Guard Tronic has an app for that.

Not all systems are compatible with this connectivity.  Please contact Guard Tronic to see if you are ready and if not, what is required.

POTS Sunset

The FCC has granted a sunset to communications companies for analog phone lines, or Plain Ol’ Telephone Service (POTS).

Over the next several months, communication companies will no longer be required to support or maintain analog phone service.  All communications MUST be converted to digital by that date.  What does that mean to you?

Most alarm systems communicate over existing customer telephone lines.  That technology was developed long before digital telephone service, such as a T-1 line, or VoIP (Voice over Internet Protocol).  There is a chance that an older system will not communicate once the phone service providers update their system.

We encourage all of our customers to test their system on a weekly basis.  We would also recommend having a consultant discuss options with you to remove you from the Public Switched Telephone Network.  Options include network communication, cellular communication, and two-way radio communication

Please call (800) 542-7866 to schedule an appointment with a consultant.