About Our Team
Get to know our team membersRegional Managers
Responsible for the day-to-day operations of each office
Jordon Brown
Fort Smith
Team Member since: 1988
NICET III – 143572
Licensed Manager:
Arkansas Branch Manager
Oklahoma: Commercial & Residential Fire and Burglary, CCTV, Access Control, Nurse Call, Monitoring
Texas: Burglar and Fire Manager
ASAA Instructor: 1997 – Present
OKBFAA Instructor: 1997 – Present
Arkansas Licensing Board: 2008 – 2012
Randy Perry
Springdale
Team Member Since: 1979
Manager: Arkansas
President: Arkansas Security Alarm Association 2016 – Present, 2011 – 2013
Member: Arkansas Board of Private Investigators and Private Security Agencies 2013 – 2015
Rick Brown
Fort Gibson
Team Member Since: 1972
Secretary / Treasurer: Oklahoma Burglar and Fire Alarm Association, 1984 – 2006
Oklahoma Licensing Board Member: 1985 – 2001
Oklahoma Licensing Board President: 2001 – 2015
National Burglar and Fire Alarm Association Board Member: 1984 – 2004
Rick Howell
Little Rock
Team Member Since: 1994
President: Arkansas Security Alarm Association (ASAA), 2013 – 2016
Secretary / Treasurer: National Electronic Security Alliance, 2013 – Present
ASAA Instructor: 1998 – Present
Department Managers
Kim Crain
Accounting
Team Member Since 1993
Accounts Payable
Accounts Receivable
Collections
Denise Black
Central Station
Team Member Since 1996
Central Station Manager since 2014
Data Entry Manager: 1998 – 2014
Licensed: Arkansas and Texas
Fort Smith, AR
Sales and Design
Ron Green
Sales / Design
Ron Green is dedicated to our existing clients in the Fort Smith / River Valley area, as well as creating new relationships. He has 40+ years in sales and we are excited to have him serving with us at Guard Tronic.
Team member since: 2018
Installation & Service
Ed Carter
Service Manager
Team Member Since 1985
Responsible for serving all Fort Smith region systems after they have been installed.
NBFAA Certified.
Rodney Slaton
Installation Manager
Team Member Since 1998
Responsible for the scheduling and installation of systems in the Fort Smith region.
NBFAA Certified
Jeffery Carney
Technician
Team Members Since 2021
Responsible for the installation of systems in the Fort Smith area.
ASAA Certified
Licensed in Arkansas and Oklahoma
Central Station Support
Meredith Brown
Data Entry Manager
Team Member: 1993 – 2000, 2014 – Present
Responsible for the central station database (phone numbers, addresses, etc.).
Also responsible for emailing insurance certificates.
Ceyerra Reichstein
Data Entry / Licensing
Team member since: 2023
Serves as a second set of eyes on all data entry changes made by Guard Tronic staff.
Keeps Guard Tronic properly licensed in the many states and municipalities we serve.
Central Station
James Page
1st Shift Supervisor
Responsible for all dispatch activities 6a-2p M-F.
Handles many of our code changes.
Responsible for training new employees and supervising our training for UL.
Team members since: 2010
Mindy Keech
2nd Shift Supervisor
Responsible for all dispatch activities 2p-10p M-F.
Handles many of our code changes.
Responsible for training new employees and supervising our training for UL.
Team members since: 2016
Kristin Kindy
3rd Shift Supervisor
Responsible for all dispatch activities 10p-6a M-F.
Handles many of our code changes.
Responsible for training new employees and supervising our training for UL.
Team member since: 2013
Jennifer Nelson
1st Shift Weekend Supervisor
Responsible for all dispatch activities 6a-2p S-S.
Handles many of our code changes.
Responsible for training new employees and supervising our training for UL.
Team member since: 2012
Mike Townley
2nd Shift Weekend Supervisor
Responsible for all dispatch activities 2p-10p S-S.
Handles many of our code changes.
Responsible for training new employees and supervising our training for UL.
Team Members Since: 2000
Sam Cooper
3rd Shift Weekend Supervisor
Responsible for all dispatch activities 10p-6a S-S.
Handles many of our code changes.
Responsible for training new employees and supervising our training for UL.
Team member since: 1979
(Sam has served in multiple positions during his tenure with Guard Tronic)
Springdale, AR
Northwest Arkansas / Kansas / MissouriSales and Design
Installation and Service
Charles Groves
Installation Manager and Lead Entre` Support
Responsible for scheduling and installation of all new systems in the Northwest Arkansas region.
ASAA Certified
Team Member Since 2008
Fort Gibson, OK
All of Eastern OklahomaSales
Rick Brown
Sales and Design
Team Member since 1974.
Consultant to help clients design the fire alarm, burglar alarm, camera, and access control system.
Installation, Inspection, Testing, Maintenance, and Service
Pat McClellan
Sales, Installation, and Service
Team Member Since 1983
Able to help in all aspects of the job: sales, service, and installation.
Trent McElmurray
Sales, Service, Inspection, Testing, and Maintenance
Team member: 2022 – present
Trent’s technical expertise is only outdone by his likeability. His customer response surveys are second only to Pat McClellan.
Ryan Pearce
Installation and Service
Team Member since: 2016
Working at Guard Tronic during his summers in college, Ryan has now graduated and is devoting all of his time to the installation and service of electronic security systems.
Little Rock, AR
Central ArkansasSales, Installation, and Service
Rick Howell
Little Rock
Team Member Since: 1994
President: Arkansas Security Alarm Association (ASAA), 2013 – 2016
Secretary / Treasurer: National Electronic Security Alliance, 2013 – Present
ASAA Instructor: 1998 – Present
Forrest City, AR
Eastern ArkansasSales, Installation, and Service
Lynn McGuire
Sales, Installation, and Service
Team Member:
1997 – 2011
2017 – Present
Del City, OK
Central and western OklahomaSales and Design
Bonnie Ramey
Sales
Team member for Peripheral Systems Inc for over 20 years.
Team member for Guard Tronic since we purchased PSI in August 2019.
Installation and Service
Michael Sullivan
Installation & Service
Responsible for installation and service of systems in central Oklahoma.
Team member:
Guard Tronic: 2024
Hot Springs
Formerly Harp SecuritySales, Installation, and Service
Chris Bias
Sales, Installation, Service
Chris was with Harp Security for almost 30 years. He will remain the point of contact for all of our Hot Springs clients, including those that were formerly with Harp Security.
Team member:
Peripheral Systems Inc: 1997
Guard Tronic: 2025
Email: chris@guardtronic.com
Daniel Shelton
Installation
Daniel is Chris’ lead installation technician. After a sale is made, clients can expect to see Daniel on the job, meeting their expectations.
Team member:
Harp Security: 2023
Guard Tronic: 2025
Office Support
Teresa Bradley
Accounts Receivable Manager
Team Member:
1992 – 2009
2015 – Present
billing@guardtronic.com
Other Information
Some important information we want you to know.
Vernon Gilbert
The story of Guard Tronic begins in West Texas…. Our founder, Kenneth Gilbert, grew up with his siblings in the Odessa, TX area. The second-oldest sibling, Vernon Gilbert, founded an alarm company that would become Aprotex (short for A Professional Texas Corporation)...
Smoke detectors are more reliable than smoke alarms
Smoke detectors > smoke alarms That’s not just a fire alarm installer’s opinion. NFPA 72, the National Fire Alarm and Signaling Code, rates reliability of three types of smoke detection systems: 95% reliability: System type smoke detectors (what Guard Tronic...
Power Failure
Is your alarm company calling you every time the power blips? If they are calling about your fire alarm system, there is a good chance it is out of compliance. Fire code states: Supervising station alarm systems shall be arranged to delay transmission of primary power...